Shipping & Delivery Policy

Last updated: August 24, 2026

This Shipping & Delivery Policy applies to orders placed on lawneco.shop/.

Shipping Area

Lawneco currently ships to valid street addresses in the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, freight-forwarding addresses, or destinations outside the United States.

Shipping Cost

Standard shipping is free for eligible orders delivered within the 48 contiguous United States. If an optional expedited service or another charge is available for an order, the exact amount will be shown at checkout before payment. We do not add an undisclosed delivery fee after checkout.

Processing and Delivery Estimates

Order processing: 1–3 business days.
Estimated transit after dispatch: 5–8 business days.
Estimated total time from order to delivery: 6–11 business days.

Business days are Monday through Friday and exclude U.S. federal holidays. Delivery dates are estimates rather than guarantees. Severe weather, carrier interruptions, remote delivery locations, address problems, product-specific handling, or other events outside our reasonable control may cause delays. If a product has a different estimated schedule, that schedule must be clearly shown on its product page or during checkout before purchase.

Order Processing

Orders may be reviewed for payment authorization, address accuracy, fraud prevention, and product availability. If we need additional information, we will contact you using the email address or phone number provided at checkout. A delay in receiving the requested information may delay dispatch.

Carriers and Tracking

We select the parcel or freight carrier appropriate for the product and delivery address. When tracking becomes available, it is sent to the customer’s checkout email. Tracking can take up to 48 hours after the shipping confirmation to show its first carrier scan.

Large or Heavy Equipment

Large or heavy products may ship by freight. Unless the product page expressly promises another service, freight delivery is curbside and does not include indoor placement, assembly, installation, removal of packaging, or removal of an old product. The carrier may contact you to arrange a delivery appointment. A reachable phone number and safe access for the delivery vehicle are required.

Address Accuracy and Changes

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction. We will try to make the change before dispatch, but a change is not guaranteed after fulfillment begins. Carrier address-correction, reconsignment, storage, or redelivery charges caused by an incorrect customer-provided address may be charged to the customer when permitted by law and disclosed before collection.

Delivery, Signature, and Inspection

A signature may be required for high-value or freight deliveries. Inspect the shipment promptly. For visible freight damage, note the damage on the delivery receipt before signing when possible and take photographs of the product, packaging, and shipping label. Contact Lawneco within 48 hours of discovering damage or receiving the wrong item. Prompt notice helps us work with the carrier, but it does not remove rights that cannot legally be waived.

Tracking Shows Delivered but the Package Is Missing

Check the delivery area, entrances, household members, neighbors, and any carrier delivery photo. If the order still cannot be located, contact us within two business days. We will help open a carrier investigation. Investigation time varies by carrier, and we may request a signed statement or other reasonable documentation.

Undeliverable or Refused Shipments

If a shipment is returned because the customer supplied an invalid address, refused delivery without documented transit damage, or repeatedly missed a scheduled freight appointment, actual return-shipping or redelivery costs may be deducted from the refund where permitted by law. We will disclose the applicable amount before processing the deduction. This does not apply when the refusal is caused by our error or documented shipping damage.

Contact

For shipping assistance, email support@lawneco.shop or call +1 (352) 635-5348, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.