Warranty Policy

Last updated: August 24, 2026

Product-Specific Coverage

Warranty coverage and duration vary by product. The warranty statement on the product page and order documentation governs that product. If a product page expressly states that a 2-Year Limited Warranty is included, the limited coverage below applies for two years from the recorded delivery date. If no Lawneco warranty is stated, Lawneco does not add a separate written warranty beyond any applicable manufacturer warranty and rights provided by law.

Manufacturer warranties, when included, are governed by the manufacturer’s own terms, registration requirements, exclusions, and service network. Lawneco will provide reasonable order documentation and assistance but does not claim to be the manufacturer or an authorized service center unless expressly stated.

What an Expressly Included Lawneco Limited Warranty Covers

Subject to inspection and the product-specific terms, an included Lawneco limited warranty covers manufacturing defects in materials or workmanship that arise during normal use for the product’s intended purpose.

What Is Not Covered

Unless applicable law or a product-specific warranty says otherwise, coverage does not include:

• Normal wear, maintenance, adjustments, or consumable parts such as blades, belts, filters, spark plugs, tires, batteries, lubricants, and fluids.
• Cosmetic conditions that do not affect function.
• Damage caused by misuse, abuse, collision, impact, overloading, neglect, improper storage, water, fire, freezing, corrosion, contamination, or natural events.
• Improper assembly, installation, fuel, oil, charging, operation, transport, maintenance, or failure to follow the manual.
• Unauthorized modification, repair, parts, or commercial/rental use when the product is approved only for residential use.
• Shipping damage, missing items, or wrong items, which are handled under our Returns & Refunds Policy.
• Problems caused by internet, utility, fuel, accessory, or third-party service conditions outside the product.

How to Make a Warranty Claim

1. Stop using the product if continued operation may be unsafe or cause more damage.
2. Email support@lawneco.shop with the order number, product name, model and serial number, a detailed description, and the date the problem began.
3. Include photographs or video and any troubleshooting information reasonably requested.
4. Wait for written instructions before shipping, disassembling, or arranging repair.

Available Remedies

After confirming a covered defect, the applicable warranty provider may choose an appropriate remedy such as troubleshooting, replacement parts, repair, product replacement, or refund, subject to product availability and applicable law. A replacement product or part may be new or functionally equivalent. Warranty service does not include in-home service, pickup, installation, or loaner equipment unless the product-specific warranty or our written authorization expressly includes it.

Proof and Cooperation

Proof of purchase is required. The customer must provide reasonable access to requested model, serial, diagnostic, photo, video, or inspection information. Do not ship a fuel-powered or hazardous product without written instructions.

Legal Rights

This policy does not exclude or limit warranties, remedies, or consumer rights that cannot be excluded under applicable law. Some jurisdictions do not allow certain limitations, so a limitation above may not apply to you.

Contact

Warranty support: support@lawneco.shop or +1 (352) 635-5348, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.